LivePerson

About LivePerson

If you want your customers to come to you, you must first put yourself in their reach. If you can break down the barriers between you and your customers, you`ll be able to do so. This is where LivePerson comes in handy. LivePerson is a company that specializes in bridging the gap between companies and their customers. It is, in reality, the leading provider of customer-centric technological solutions. From phone conversations to mobile texting, LivePerson alters customer service. LiveEngage, their cloud-based software platform, enables organizations with millions of clients and tens of thousands of customer service representatives to offer digital at scale. It features a fully functional software and operational blueprint for making the transition from voice to digital. Allow customers to stay connected to your brand via their smartphones. LivePerson enables digital interaction by allowing messaging from your app, website, Facebook, Google, SMS, and other applications. First contact resolution increases as the link become digital, and the demand curve for care flattens. Costs can be cut by up to 48%, and employees can be organized into "neighborhoods"—a framework that matches customers with the best agent for their specific needs rather than the next available agent. This information is provided by LivePerson`s patented Meaningful Connection ScoreTM (MCS), which allows agents and managers to take action and strengthen connections. Agents and bots can collaborate in the same discussion window. Humans handle the rest while bots handle the hard lifting for repetitive operations. Visit LivePerson.com right now to speak with a representative and get answers to your questions. When you join up for LivePerson`s services, bring your LivePerson coupon codes with you to save money right away.